Workplace MSK physiotherapy that gets people back to work faster
Avero Health gives employers a practical, clinician-led way to support musculoskeletal health, from early triage to treatment and return-to-work support.
Our workplace programmes combine fast access to care with straightforward reporting for HR, occupational health and insurance teams.
Two layers to deliver workplace MSK
One platform, included free for your first year. Your choice of treatment on top.
Avero Connect
The platform behind every programme
One system for triage, care pathways, outcomes and absence-risk reporting. Every Avero programme runs on Connect, giving you full visibility of your workforce's MSK health from day one.
- Live absence-risk MI
- Validated outcome measures
- Clinician-led triage
Avero Solo
In-clinic physiotherapy, priced per session
Traditional in-clinic MSK physiotherapy for employees, with no annual commitment. Telephone and digital sessions available as an optional alternative.
- In-clinic appointments across the UK
- Telephone triage and digital sessions available
- Simple per-session pricing, no minimums
Avero Workplace
Annual workforce treatment cover
Best for: 500+ employees, predictable budgeting
- Year-round cover for all employees
- Clinically-led care, no session caps
- National in-clinic delivery and reporting
One digital front door
Employees reach Avero however suits your organisation, all through a single digital entry point.
- Employee self-referral
- Line-manager referral
- Occupational health referral
Digital assessment
The employee completes a short digital assessment to capture their condition and needs.
Clinician-led triage
A physiotherapist reviews each case and directs the person to the right pathway: self-management, digital physiotherapy, or in-clinic care.
Treatment & care delivery
The employee receives the right level of care — a personalised exercise programme, digital physiotherapy sessions, or hands-on in-clinic treatment.
Outcomes & reporting
HR gains visibility into workforce health trends, completion rates, and absence-risk reduction.
Why Avero
We exist to help organisations nurture healthier, more resilient workforces. By focusing on musculoskeletal wellbeing, we ensure employees can stay active, valued and able to do their best work. Our stepped care model gives each person the right level of support, from self-help guidance to specialist clinical care, so employers can confidently invest in their people.
Industry-specific workplace MSK programmes
- Construction: MSK injuries cost UK construction £1.2bn annually. Construction workers are 3x more likely to develop MSK conditions than office-based employees. Manual handling, working at height, repetitive tasks, and awkward postures drive the highest injury rates of any UK sector. 40% of all construction sick days are MSK-related.
- Logistics & Warehousing: Warehouse workers lose 17+ days per MSK episode. The logistics sector sees some of the highest manual handling injury rates in the UK. Repetitive picking, packing, loading, and driving create chronic MSK conditions that worsen without early intervention. £8,800 average cost per MSK absence case in logistics.
- Manufacturing: An estimated 37,000 manufacturing workers have work-related MSK disorders. Manufacturing roles can involve manual handling, repetitive tasks, awkward or tiring postures, prolonged standing and working with tools or machinery. These demands can affect people across production, processing, maintenance and dispatch teams. 37% of work-related ill-health cases in manufacturing were musculoskeletal disorders.
- Healthcare & Social Care: NHS staff lose 4.7m working days to MSK conditions yearly. Healthcare and social care workers face unique MSK challenges: patient handling, long shifts on their feet, emotional stress amplifying pain, and workforce shortages that delay recovery. Early intervention is critical in a sector that cannot afford to lose staff. 28% of NHS sickness absence is MSK-related.
- Education: Teaching staff MSK absence costs UK schools £340m per year. Education workers face MSK risks that are often underestimated: prolonged standing, carrying resources, PE instruction, playground supervision, and repetitive computer work. Supply cover costs make every absence day expensive, and staff wellbeing directly impacts student outcomes. £230 average daily supply cover cost per teacher absence.
- Administrative & Support Services: Flexible MSK support for the teams that keep services running. Administrative and support services include office teams as well as cleaning, facilities, security, catering and maintenance roles. Physical demands vary, so early triage helps each employee reach suitable support. 2.9% illustrative annual MSK case rate used in the calculator.
- Water, Sewerage & Waste: Support for the people delivering essential water and waste services. Water, sewerage and waste work can combine manual handling, driving, maintenance and field-based tasks. Timely MSK support can help employees access appropriate care around operational and shift requirements. 2.9% illustrative annual MSK case rate used in the calculator.
- Mining, Quarrying & Energy: MSK support for demanding mining, quarrying and energy roles. Mining, quarrying and energy workforces include site-based, maintenance, engineering and operational teams. Physical tasks, equipment use and remote locations can make timely access to appropriate MSK care especially important. 2.9% illustrative annual MSK case rate used in the calculator.
Frequently asked questions
What is workplace MSK and why does it matter?
Workplace MSK (musculoskeletal) refers to conditions affecting muscles, joints, and bones that impact employees at work. MSK conditions are the leading cause of sickness absence in the UK. Avero Health's workplace MSK services help employers reduce absence and improve productivity through digital triage and fast access to physiotherapy.
How does Avero Health reduce MSK-related absence?
Avero Health reduces MSK absence through a stepped-care model: digital triage identifies the right level of care, employees get fast access to physiotherapy (digital or in-clinic), and outcome tracking ensures effective treatment. This approach typically reduces MSK absence by 40% or more.
What is physiotherapy triage and how does it work?
Physiotherapy triage is a clinical assessment process that determines the appropriate level of care for MSK conditions. Avero Health's digital triage uses validated clinical questions to route employees to self-management, digital physio, or in-person treatment - ensuring the right care at the right time.
What are DSE assessments and does Avero Health offer them?
DSE (Display Screen Equipment) assessments evaluate workstation setups to prevent work-related MSK conditions. Avero Health offers DSE assessments as part of our workplace MSK services, helping employers meet their legal obligations while preventing musculoskeletal problems.
Do you offer industry-specific MSK programmes for construction, logistics, healthcare, manufacturing, or education?
Yes. Avero Health provides tailored MSK programmes for sectors including construction, logistics and warehousing, healthcare and social care, manufacturing, and education. Each programme includes industry-specific support, targeted care pathways, and workforce reporting.
How much does workplace MSK prevention cost per employee?
Avero Workplace starts from just £1 per employee per month. This covers year-round access to digital triage, stepped-care pathways, and national physiotherapy delivery. Given the average MSK absence case costs 14 days of lost productivity, prevention typically delivers a significant return on investment.