Keep your people moving. Keep your business moving.
Practical physiotherapy support for drivers, warehouse teams and the people who keep your operation running.
Warehouse workers lose 17+ days per MSK episode
The logistics sector sees some of the highest manual handling injury rates in the UK. Repetitive picking, packing, loading, and driving create chronic MSK conditions that worsen without early intervention.
£8,800 average cost per MSK absence case in logistics. Source: HSE Work-Related Musculoskeletal Disorders statistics (WRMSD) 2023; CIPD Health and Wellbeing at Work survey 2023.
Avero programme outcomes
5.8 days — Average time to first appointment.
70% — Meaningful quality-of-life improvement.
81% — Reduction in hours missed from work.
Based on available service data for the selected reporting period. Outcome measures use patients with paired data. These are Avero-wide results, not sector-specific benchmarks; outcomes vary by cohort.
Illustrative MSK absence cost
Estimate annual absence cost using total annual MSK absence days multiplied by a typical daily cost. The interactive calculator uses example inputs that can be changed; employee count and industry provide context only. The estimate is not a sector benchmark or an Avero savings forecast.
Common MSK injuries in logistics & warehousing
- Lower back pain (42%): Repetitive lifting, pallet handling, bending
- Shoulder strain (24%): Overhead reaching, loading/unloading vehicles
- Knee & ankle injuries (18%): Concrete floors, ladder work, forklift mounting
- Neck & upper back (16%): HGV driving, screen picking, sorting stations
Early intervention
- On-demand digital triage accessible from any device
- Clinician-reviewed results guiding right-level care
- AI-assisted pathway matching to support treatment decisions
- Self-management resources available immediately
Absence reduction
- Reduce average absence episodes from 17 to under 7 days
- Digital physio for workers who can stay on modified duties
- Nationwide clinic network for in-person treatment near any depot
- Proactive follow-up to prevent recurrence
Insights & ROI
- Depot-by-depot absence cost dashboards
- Peak season vs off-season injury trend analysis
- Agency spend reduction tracking linked to MSK programme
- Return-to-work outcome reporting per case
Avero Connect
The platform behind every programme
One system for triage, care pathways, outcomes and absence-risk reporting. Every Avero programme runs on Connect, giving you full visibility of your workforce's MSK health from day one.
- Live absence-risk MI
- Validated outcome measures
- Clinician-led triage
Avero Solo
In-clinic physiotherapy, priced per session
Traditional in-clinic MSK physiotherapy for employees, with no annual commitment. Telephone and digital sessions available as an optional alternative.
- In-clinic appointments across the UK
- Telephone triage and digital sessions available
- Simple per-session pricing, no minimums
Avero Workplace
Annual workforce treatment cover
Best for: 500+ employees, predictable budgeting
- Year-round cover for all employees
- Clinically-led care, no session caps
- National in-clinic delivery and reporting
Frequently asked questions
What is workplace MSK and why does it matter?
Workplace MSK (musculoskeletal) refers to conditions affecting muscles, joints, and bones that impact employees at work. MSK conditions are the leading cause of sickness absence in the UK. Avero Health's workplace MSK services help employers reduce absence and improve productivity through digital triage and fast access to physiotherapy.
How does Avero Health reduce MSK-related absence?
Avero Health reduces MSK absence through a stepped-care model: digital triage identifies the right level of care, employees get fast access to physiotherapy (digital or in-clinic), and outcome tracking ensures effective treatment. This approach typically reduces MSK absence by 40% or more.
What is physiotherapy triage and how does it work?
Physiotherapy triage is a clinical assessment process that determines the appropriate level of care for MSK conditions. Avero Health's digital triage uses validated clinical questions to route employees to self-management, digital physio, or in-person treatment - ensuring the right care at the right time.
What are DSE assessments and does Avero Health offer them?
DSE (Display Screen Equipment) assessments evaluate workstation setups to prevent work-related MSK conditions. Avero Health offers DSE assessments as part of our workplace MSK services, helping employers meet their legal obligations while preventing musculoskeletal problems.
Do you offer industry-specific MSK programmes for construction, logistics, healthcare, manufacturing, or education?
Yes. Avero Health provides tailored MSK programmes for sectors including construction, logistics and warehousing, healthcare and social care, manufacturing, and education. Each programme includes industry-specific support, targeted care pathways, and workforce reporting.
How much does workplace MSK prevention cost per employee?
Avero Workplace starts from just £1 per employee per month. This covers year-round access to digital triage, stepped-care pathways, and national physiotherapy delivery. Given the average MSK absence case costs 14 days of lost productivity, prevention typically delivers a significant return on investment.