Care for the people who care for everyone.
Flexible physiotherapy support for clinical and care teams, designed around shifts, patient-facing roles and staff wellbeing.
NHS staff lose 4.7m working days to MSK conditions yearly
Healthcare and social care workers face unique MSK challenges: patient handling, long shifts on their feet, emotional stress amplifying pain, and workforce shortages that delay recovery. Early intervention is critical in a sector that cannot afford to lose staff.
28% of NHS sickness absence is MSK-related. Source: NHS England Healthy NHS Workforce report 2023; NHS Staff Survey analysis of sickness absence by reason.
Avero programme outcomes
5.8 days — Average time to first appointment.
70% — Meaningful quality-of-life improvement.
81% — Reduction in hours missed from work.
Based on available service data for the selected reporting period. Outcome measures use patients with paired data. These are Avero-wide results, not sector-specific benchmarks; outcomes vary by cohort.
Illustrative MSK absence cost
Estimate annual absence cost using total annual MSK absence days multiplied by a typical daily cost. The interactive calculator uses example inputs that can be changed; employee count and industry provide context only. The estimate is not a sector benchmark or an Avero savings forecast.
Common MSK injuries in healthcare & social care
- Lower back injuries (36%): Patient handling, transferring, repositioning
- Shoulder & neck pain (28%): Sustained postures, patient care, ward work
- Knee & hip problems (20%): Long shifts standing, ward rounds, stairs
- Wrist & hand strain (16%): Manual dexterity tasks, documentation, equipment use
Early intervention
- Instant digital triage accessible on shift or at home
- Clinician-led review within 24 hours of submission
- Stepped care: self-management, digital physio, or clinic referral
- Fast-track pathways for patient-handling injuries
Absence reduction
- Keep staff working with early, right-level support
- Digital physio plans that fit around shift patterns
- Nationwide clinic access for face-to-face treatment
- Coordinated return-to-work support with line managers
Insights & ROI
- Trust/organisation-level MSK absence dashboards
- Bank and agency spend reduction linked to programme
- Department-level injury benchmarking and trends
- Staff retention and wellbeing impact analysis
Avero Connect
The platform behind every programme
One system for triage, care pathways, outcomes and absence-risk reporting. Every Avero programme runs on Connect, giving you full visibility of your workforce's MSK health from day one.
- Live absence-risk MI
- Validated outcome measures
- Clinician-led triage
Avero Solo
In-clinic physiotherapy, priced per session
Traditional in-clinic MSK physiotherapy for employees, with no annual commitment. Telephone and digital sessions available as an optional alternative.
- In-clinic appointments across the UK
- Telephone triage and digital sessions available
- Simple per-session pricing, no minimums
Avero Workplace
Annual workforce treatment cover
Best for: 500+ employees, predictable budgeting
- Year-round cover for all employees
- Clinically-led care, no session caps
- National in-clinic delivery and reporting
Frequently asked questions
What is workplace MSK and why does it matter?
Workplace MSK (musculoskeletal) refers to conditions affecting muscles, joints, and bones that impact employees at work. MSK conditions are the leading cause of sickness absence in the UK. Avero Health's workplace MSK services help employers reduce absence and improve productivity through digital triage and fast access to physiotherapy.
How does Avero Health reduce MSK-related absence?
Avero Health reduces MSK absence through a stepped-care model: digital triage identifies the right level of care, employees get fast access to physiotherapy (digital or in-clinic), and outcome tracking ensures effective treatment. This approach typically reduces MSK absence by 40% or more.
What is physiotherapy triage and how does it work?
Physiotherapy triage is a clinical assessment process that determines the appropriate level of care for MSK conditions. Avero Health's digital triage uses validated clinical questions to route employees to self-management, digital physio, or in-person treatment - ensuring the right care at the right time.
What are DSE assessments and does Avero Health offer them?
DSE (Display Screen Equipment) assessments evaluate workstation setups to prevent work-related MSK conditions. Avero Health offers DSE assessments as part of our workplace MSK services, helping employers meet their legal obligations while preventing musculoskeletal problems.
Do you offer industry-specific MSK programmes for construction, logistics, healthcare, manufacturing, or education?
Yes. Avero Health provides tailored MSK programmes for sectors including construction, logistics and warehousing, healthcare and social care, manufacturing, and education. Each programme includes industry-specific support, targeted care pathways, and workforce reporting.
How much does workplace MSK prevention cost per employee?
Avero Workplace starts from just £1 per employee per month. This covers year-round access to digital triage, stepped-care pathways, and national physiotherapy delivery. Given the average MSK absence case costs 14 days of lost productivity, prevention typically delivers a significant return on investment.